Frequently asked questions
Quick answers to the things shoppers ask most.
When will my order arrive?
Most orders placed before the daily cut-off are delivered the same day. You'll see the available delivery window at checkout and can track status under your orders.
What payment methods can I use?
We support cash on delivery and the digital methods enabled for your area — shown on the checkout payment step.
How do I apply a voucher?
Enter your code on the checkout screen. Eligible items and the discount are calculated automatically before you place the order.
Can I return an item?
Yes — see our Return Policy for what's eligible and how to start a return. Perishable goods have specific rules noted there.