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Return policy

Not right? Here's how returns and refunds work.

What's eligible

Unopened, undamaged items can be returned within the eligible window. Damaged or incorrect items are always eligible — let us know on delivery or as soon as you notice.

Perishables & exclusions

For food safety, perishable and personal-care items may be non-returnable once accepted, unless they arrived damaged or expired.

How to start a return

Open the order under Account → Orders and contact support, or reach us via the Contact page. Approved refunds are issued to your original payment method or as store credit.